*Testing is required for this position*
Please come to Human Resources, 72 W.College Ave, 2nd floor, Suite 201 for testing. Office hours are 8:00am – noon & 1:00pm – 5:00pm.
Applications may be completed online before testing but will not be submitted until the testing is passed.For additional questions regarding the position, please contact Human Resources at 325.657.4221 or hr@cosatx.us. EOE.
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Duties:
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- Coordinates and performs a variety of cashiering functions
- Receives and processes payment transactions
- Enters, updates, and researches payment information
- Provides customer service to utility customers and responds to payment inquiries from customers
- Balances, maintains, and prepares assigned cash drawer for next business day
- Collects, processes, and posts customer payments received at the front counter including cash, checks, and money orders
- Opens, processes, posts, and balances customer payments received by mail and/or night drop; stamps the back of all checks received
- Participates in processing credit bureau payments, loan payments, and/or interdepartmental billing
- Updates, maintains, and researches payment records
- Monitors data for accuracy and completeness
- Monitors daily bank draft list, and files and maintains bank draft account information
- Processes and/or files returned checks, and sends returned check notification letter to customers
- Performs opening duties for the drive-through area as assigned
- Performs other related duties as assigned
- Hours: Monday - Friday, 8:00 am - 5:00 pm
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Minimum Standards & Essential Job Functions:
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- High School Diploma or equivalent; AND one year cash handling experience; OR equivalent combination of education and experience.
- A typing and data entry ten key calculator test must be passed before an application will be accepted.
- Required knowledge of Utility Billing operations, policies, and procedures; cash handling principles and practices; basic bookkeeping principles; customer service standards and protocol; and departmental records, reports, and documentation.
- Required skills in coordinating and conducting a variety of cashiering duties; processing and posting customer and/or other types of payments; performing accurate data entry and updating/maintaining payment records; reconciling and maintaining assigned cash drawer; and establishing and maintaining cooperative working relationships with other staff and utility customers.
- Work is performed in a standard office environment. Subject to sitting, standing for extended periods of time, walking, bending, reaching, and lifting of objects up to 20 pounds.
- A valid driver’s license with a good driving record is required.
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